Even with all of the new ways to communicate these days, the telephone is still a primary means of communication in business. Good telephone etiquette will always be a crucial element to winning customers and building business relationships. The way that you answer a business call will form your customer’s first impression of you and [...]
The 10 Commandments of E-Mail Etiquette
In today’s hurried culture, e-mail can seem like a quick way to communicate your message, but if you don’t take the time to follow the basics, you might end up shooting yourself in the foot (in a business sense, of course). One misconstrued message, sent via iPhone while running from one meeting to another could [...]
Giveaway to Celebrate National Etiquette Week!
Happy National Etiquette Week! To celebrate, as promised, I’m posting etiquette tips, interactive quizzes, and more this week! To kick off our celebration of good manners, I’m announcing the first annual “Miss Maggie’s Manners Moment Giveaway”! The winner will receive the Cognito card set. Cognito-Modern Wisdom for Dining & Social Etiquette contains 52 illustrated cards presented in [...]
The Etiquette of Giving and Receiving Business Cards
When you give someone your business card, you’re introducing yourself on paper. A business card is a representation of who you are so be sure that the card is in pristine condition before you hand it over. You wouldn’t wear a wrinkled suit to an interview, would you? Presenting your business card Always present your [...]
Ask Miss Maggie: Who Picks up the Tab?
I came across an article the other day that reminded me of an etiquette question that I get asked all the time. Question: “When you invite someone out to lunch, are you supposed to pick up the tab?” (The answer to this question might surprise you!) Answer: If you invite someone to lunch or dinner, [...]



