Be prepared. Before you even pick up the phone to make a business call, be prepared for what it is you want to say. What is the purpose of your call? Summarize this, in your mind (or on paper if you must), in a few short sentences. Introduce yourself. Begin every voicemail message with an [...]
How to Practice Good Social Media Etiquette
At a recent workshop I asked participants to share what they felt was positive, and negative, about social media. Here are a few of the things that they found to be positive about social media: Positive: Immediate communication Far-reaching message Personal Fast, easy and trackable Ability to stay in touch and / or reconnect And [...]
Hold That Door, Please! A Guide to Elevator Etiquette
Inc.com posted an article last week that shared the importance of courtesy and manners – especially in business. One of the “5 Rules that Matter Now” they referenced was elevator etiquette… and with good reason. If you work in a tall building, it’s inevitable that you’ll be sharing an elevator with clients, colleagues and business [...]
10 Driving Etiquette Tips to Keep You Safe (and Courteous!)
I’m sure that most of us have witnessed a driving etiquette faux pas at least once this week (if not every day!). The truth is, there are very few flawless, exemplary drivers on the road today. No matter how great we think our driving skills are, when sharing the road, we all commit the occasional [...]
Our 10 Most Popular Stories of the Week: April 13
Here is a list of the stories we shared that you read, re-tweeted, liked, favorited, and shared this week. 25 Ways to Make LinkedIn Work For You How to optimize your LinkedIn profile and grow your online networking mojo. www.businessweek.com/management/25-ways-to-make-linkedin-work-for-you-02102012.html Good Bosses Are The Same Today as They Were in 1992 The definition of a [...]
Our 10 Most Popular Stories of the Week
Here is a list of the stories we shared that you read, re-tweeted, liked, favorited, and shared this week. An Offer You Can’t Refuse: Leadership Lessons from “The Godfather” Five essential leadership lessons you can learn from “The Godfather” www.fastcompany.com/1826672/an-offer-you-cant-refuse-leadership-lessons-from-the-godfather Slow Down, You Move Too Fast A great reminder to slow down—that it’s okay to [...]
